I had an issue with my laptop which I could not rectify myself. I had to resort to calling the manufacturer (they have a presence in Zimbabwe) to ask if they could take a look at it and when I could bring it in etc. One thing that surprised me was that before I even got a chance to talk to a technician, the lady who answered the phone was telling me all sorts about ‘surge’. She asked me if my machine was still under warranty which it was and then went on to tell me that “Zimbabwe has a problem with surge” and if that is what affected the machine then it would not be covered by the warranty. What got to most was her saying all of that before I had a chance to tell her or a technician what was going on with the machine. So, my advice to you is, if you are taking surge sensitive electronics to Zimbabwe, make sure you have surge protection!