I had an issue with my laptop which I could not rectify myself. I had to resort to calling the manufacturer (they have a presence in Zimbabwe) to ask if they could take a look at it and when I could bring it in etc. One thing that surprised me was that before I even got a chance to talk to a technician, the lady who answered the phone was telling me all sorts about ‘surge’. She asked me if my machine was still under warranty which it was and then went on to tell me that “Zimbabwe has a problem with surge” and if that is what affected the machine then it would not be covered by the warranty. What got to most was her saying all of that before I had a chance to tell her or a technician what was going on with the machine. So, my advice to you is, if you are taking surge sensitive electronics to Zimbabwe, make sure you have surge protection!
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April 15, 2010 at 11:21 am
Hi Gerri, hope you had a good time in Zim.
I’m not sure if they still have problems of power loss in Zim, but if thats still the case then it’s a good idea to have Surge Protector.
April 15, 2010 at 1:47 pm
Power loss is still very much a problem. Some is due to load shedding and some is due to equipment theft. I will write a short post about it in a few days time.
January 16, 2011 at 12:57 pm
Am trying to get back to Zim with my two small kiddies and will need to return on ETD’s As Zim Passport was mysteriously Stolen here in Uk Am NOT looking forward to the ques even though my uncle knows someone. How much I will need in US$ is unknown to me, my children Born in England to both Zimbabwean parents which did NOT have indefinite leave to remain when they were both born are Now Still Stateless will we have to apply for zim passports for them too or are they automatically subject to a british one? Any helpful tips please let me know ???